Information Technology
Resources for External Colleague Support
Datatel Documentation |
| Access Datatel's product documentation manuals in Adobe Acrobat (PDF) format. |
Datatel Users' Community Forums |
|
Online community forums have been established by the Datatel Users' Group in collaboration with Datatel to facilitate communication between Datatel clients with similar interests. Any person with a valid login on the Datatel Web site can access the online community forums. Logins and passwords are synchronized with those of the Datatel Web site. The forums were originally e-mail lists for several years and in March 2007 they were migrated to these forums. |
Client Communities |
| Enrollment Management & Student Services | Financial Aid | Financial Management | Human Resources | Institutional Effectiveness | Institutional Advancement | Reporting | Technology Management |
Datatel Web Demo Room |
| Datatel offers free web demonstrations to keep clients informed of new solutions and other important industry information. |
Software Updates Search Tool |
| Access the Software Updates Search tool to determine the software updates that have been released over a given period of time, as well as the number of updates during that time span -- in chronological order. |
AnswerNet Access |
| Datatel's online knowledgebase that clients can use to search for resolutions to specific issues. AnswerNet access is limited to authorized callers at JCC. IT staff may open a technical call the the Datatel solution center. JCC is billed for this service |
Tech Doc Online |
| "TechDoc Online" which contains data structures and field elements of the Datatel database. |
Datatel Users Group |
| Datatel User Group
information from previous national meetings is available online.
Datatel provides archives of proceedings since 1997. |
| Please submit technical work requests to the JCC Solution Center. |
Updated 12.15.09 |
